Max-O Support | International company of modern IT solutions and services

The website located at https://www.maxosupport.com/ is owned and operated by Maxtivity LTD, also referred to as Max-O and Max-O Support. This privacy policy governs and explains how Max-O (hereinafter referred to as “we”) collects and further processes your personal data when you use the website www.maxosupport.com. The terms contained in this Privacy Policy apply each time you access our content or services, regardless of what device you use.

1. Introduction

The privacy and confidentiality of your data is a top priority for Max-O. This privacy policy provides information on how Max-O collects and processes your personal data through your use of this website and our service, including any data you may provide through this website when you register to use the service or purchase a subscription. Please, familiarize yourself with this policy before using our website. The Policy applies to your use of the Max-O website at https://www.maxosupport.com/. By using our Website and reading this Policy, you confirm that you understand and accept that we may use your personal data. Please do not use the Website, unless you agree that your data will be processed. There can be changes introduced to this Policy, so as a customer you are asked to refer back to this document on a regular basis.

2. What information we may collect and how we may use it

We collect information about you required for you to register and use the Website. By using the Website, you consent to such processing of your information as collection, use, disclosure and other forms in the way indicated in this Policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us via email [email protected].

2.1. Information we may obtain from you

We may collect from you the following type of personal data: full name, e-mail, phone number, and location. In the future we may use the email you provided to us to inform you of our services such as upcoming changes or enhancements. It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.

2.2. Information we may obtain from your use of our Website

We may collect the following information about you:

– information about your device(s) such as the hardware model, OS version, mobile network information;

– login information such as details regarding how you use our Website, frequency, and duration of your visits, search information, internet protocol address, cookies. The “cookies” may be used by us to manage the Website and provide functionality and customized messages to you, but we do not disclose this information to third parties, except as required by law. Max-O also uses session cookies. These are not permanent cookies which are removed when your browser is closed or your computer is off. For more information about cookies and opt-out options, please visit the Cookies Info page.

3. Purposes of personal data processing

We use all your personal data only for the following purposes:

– run, provide, improve, and upkeep our website and services;

– stop the unauthorized and use of our website and services;

– answer on your inquiries and for other customer service purposes;

– keep track of general website usage statistics like the number of visitors and pages visited;

– remember your information so that you will not have to re-enter it the next time you visit the Website;

– for other internal business purposes.

In case the purposes are changed, we will ask for your consent for the data processing.

4. Security of your personal data

Max-O uses a variety of security measures to keep your sensitive data protected from unauthorised access and disclosure. For more details, please contact Max-O Team via [email protected].

5. Principles of personal data processing

We process your personal data based on the following principles:

We process your personal data only after receiving your consent for the processing and for a determined specific purpose unless otherwise specified by law. Max-O has developed clear procedures regarding the processing of personal data. Our company processes your personal data in a fair and transparent manner, in respect of your given rights.

We ensure that your personal data is only processed within the purposes outlined in the consent form and only by those Max-O needs to be involved in the processing operations to fulfill these purposes. Subsequent changes to the purpose are only possible to a limited extent, and require additional consent from you.

We will ask for your consent before using information for a purpose other than that defined in this Policy.

We gather and process only your personal data if it is actually needed in order to achieve the processing purposes. Max-O also does not keep your personal data for a longer period of time than it is necessary to achieve the relevant purposes.

We ask our clients to provide accurate personal data and update it when necessary. We put effort into making sure that your data, when incorrect or incomplete, gets either deleted or corrected. We make sure that incorrect or misleading information will be corrected as soon as possible.

Max-O is limiting the storage scope and time to a level appropriate to fulfill the purposes of the data processing in line with your consent. Therefore, we have specified limited periods for personal data storage.

We acknowledge sensitivity and importance of our clients’ personal data. Standing on guard to the security and confidentiality of your processed personal data is our top priority. Max-O secures your personal data with relevant organizational and technical measures to prevent unauthorized access, illegal processing or distribution, as well as accidental loss, alteration, or destruction.

We exercise responsibility of keeping your data protected in the following ways:

Your data may be processed using any of the following means: gathering, recording, arranging, storing, using, structuring, adapting or altering, retrieving, consulting, disclosing via transmission, disseminating or otherwise making available, aligning or combining, limiting, and erasing or destroying. Without taking reasonable steps to ensure that your rights and freedoms as a data subject are safeguarded and that you are informed of such a transfer, we will not transfer personal data of UK residents outside of the UK. Your personal information will never be never sold or given to a third party for direct marketing purposes.

6. Where we store your personal data

All of your personal information that we have acquired is kept by Max-O in cloud-based systems. Once we get your data, we will take all necessary steps and precautions to protect it from unauthorized access, loss, disclosure, or modification.

7. Disclosure of your information

Without your explicit written consent, we never reveal any information about you to a third party. However, if it's required to supply you with the services you've requested or to abide by any valid legal procedure, we may have to release specific information about you. In certain circumstances, such as when there is an effort to compromise the Website's security or when we reasonably think that an activity is prohibited, we may also be required to disclose specific information. Although Max-O keeps its Website secure, you should be aware that computer use may be monitored by third parties, such as network administrators, employers, internet providers, etc. As a result, we cannot ensure the security of any information you disclose online. Please bear in mind that communications over the Internet may not be secure.

8. Without your consent or unless compelled by law, we will not sell, distribute, or lease your personal information to other parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write at [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at [email protected]. We will promptly correct any information found to be incorrect.